Contact Moon Gate Wisdom
We’re here to help with product questions, orders, shipping, returns, and Moon Gate readings.
We aim to respond within 1–2 business days. Response times may be longer on weekends and public holidays.
Order Support
For help with an existing order, please include your full name, order number, the email used at checkout, and a short description of the issue. Please do not send payment card details by email.
Product Questions
If you have a question about materials, sizing, care, availability, or choosing a meaningful piece, email us before ordering and we will be happy to help.
Returns and Shipping
Please review our Shipping Policy and Returns & Refunds Policy before contacting us. To request a return, email us before sending any item back so we can provide the correct instructions.
Privacy Requests
To ask about, correct, or request deletion of personal information associated with your account, order, or reading request, contact us at support@moongatewisdom.com.
Moon Gate Wisdom
Chinese wisdom, thoughtfully translated for modern life.