Last updated: July 26, 2026

These Terms of Service govern your use of moongatewisdom.com and purchases or requests made through Moon Gate Wisdom. By accessing the website, placing an order, creating an account, or requesting a reading, you agree to these Terms. If you do not agree, please do not use the website or services.

About Moon Gate Wisdom

Moon Gate Wisdom offers educational content, reflective readings, and products inspired by Chinese cultural and metaphysical traditions. References to “we,” “us,” and “our” mean Moon Gate Wisdom. Questions may be sent to support@moongatewisdom.com.

Eligibility and Account Responsibility

You must be legally able to enter into a binding agreement in your location to make a purchase. You are responsible for providing accurate information and maintaining the confidentiality of any account credentials. Notify us promptly if you believe your account has been used without permission.

Products and Product Information

We make reasonable efforts to display products, colors, materials, sizes, prices, and availability accurately. Screen settings and the natural variation of materials may cause differences in appearance. Natural stones, jade, wood, metal finishes, and handmade or hand-finished items may vary in color, pattern, shape, or texture. These natural variations are not necessarily defects.

We may update descriptions, prices, availability, purchase limits, or product offerings at any time. Product images are illustrative and packaging may change.

Readings, Cultural Content, and Disclaimer

Readings and cultural or metaphysical content are provided for personal reflection, education, and entertainment. They are not medical, mental-health, legal, financial, investment, employment, or other professional advice. They do not predict or guarantee outcomes and should not be used as the sole basis for important decisions.

You remain responsible for your own choices and actions. If you need professional assistance, consult an appropriately qualified professional.

Orders and Acceptance

Submitting an order is an offer to purchase. An automated confirmation acknowledges receipt but does not necessarily constitute final acceptance. We may decline or cancel an order when reasonably necessary, including for suspected fraud, payment failure, pricing or inventory errors, shipping restrictions, misuse, or legal compliance. If we cancel a paid order, we will issue the appropriate refund to the original payment method.

Prices, Payment, Taxes, and Fees

Prices are shown in the currency displayed on the website. Applicable shipping charges, taxes, duties, or other fees may be added or disclosed at checkout. You agree to provide current and accurate billing information and authorize the available payment provider to charge the amount shown at checkout.

Shipping, Returns, and Refunds

Orders are subject to our Shipping Policy and Returns & Refunds Policy, which form part of these Terms. Please review those policies before purchasing.

Promotions and Discount Codes

Promotions may have additional terms, eligibility limits, expiration dates, exclusions, or usage limits. Unless expressly stated otherwise, discounts cannot be combined, exchanged for cash, or applied to prior purchases.

Acceptable Use

You may not use the website to:

• violate applicable law or the rights of another person;
• submit false, misleading, fraudulent, harmful, or abusive information;
• interfere with site operation, security, or access controls;
• introduce malware, scrape the site in a disruptive manner, or attempt unauthorized access;
• impersonate another person or misuse another customer’s account; or
• copy, reproduce, or commercially exploit protected site content without permission.

Intellectual Property

The website’s branding, design, text, original graphics, photographs, readings, guides, and other content are owned by or licensed to Moon Gate Wisdom and are protected by applicable intellectual property laws. You may use the website for personal, non-commercial purposes. No other rights are granted without written permission.

User Submissions and Reviews

If you submit a review, comment, image, or other content for public display, you confirm that you have the right to provide it and that it is accurate and lawful. You grant Moon Gate Wisdom a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and adapt that submission for operating and promoting the business. We may decline or remove content that violates these Terms.

Third-Party Services and Links

The website may rely on or link to third-party services, including payment, shipping, analytics, email, or social platforms. Their services and policies are controlled by the applicable third party. We are not responsible for third-party content or services outside our reasonable control.

Website Availability and Disclaimer of Warranties

We aim to keep the website accurate and available, but errors, delays, interruptions, or security issues may occur. To the extent permitted by law, the website, content, readings, and services are provided on an “as available” basis without warranties beyond those that cannot legally be excluded.

Limitation of Liability

To the extent permitted by applicable law, Moon Gate Wisdom will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of the website, products, readings, or third-party services. Nothing in these Terms excludes liability that cannot legally be excluded or limits rights you may have under mandatory consumer law.

Changes to These Terms

We may update these Terms when our services, operations, or legal requirements change. The updated version will be posted on this page with a revised date. Continued use after an update means the revised Terms apply to future use.

Contact

Questions about these Terms may be sent to support@moongatewisdom.com.